Adaptia Design LLC (“Adaptia,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit adaptiadesign.com (the “Website”), contact us, or otherwise interact with us in connection with our digital marketing, web development, e-commerce, consulting, and related services. This policy addresses information we handle for our own business purposes; information we process on a client’s behalf may instead be governed by that client’s privacy notice and our agreement with the client.
Depending on how you interact with us, we may collect:
Please do not submit sensitive personal information (such as Social Security numbers, health information, or payment-card numbers) through general contact forms.
We may use personal information to respond to inquiries; arrange calls; evaluate potential projects; provide and improve our services and Website; manage business relationships; send operational messages and, where permitted, marketing communications; analyze site performance; detect abuse and security threats; comply with legal obligations; and protect our rights. Where applicable law requires consent or another legal basis for a use, we will obtain or rely on the appropriate basis.
The Website may use necessary cookies and, where configured, optional analytics, functionality, and advertising technologies. Third-party providers may collect usage or device information through these technologies. You may manage cookies through your browser and, where offered, the Website’s cookie-preference controls. Disabling some technologies may affect functionality. We will honor legally required consent and opt-out choices where applicable. Our actual technologies and practices may change; this section must be reviewed against the tools deployed on the live Website.
We may disclose information to hosting, cloud, customer relationship management, analytics, email, scheduling, security, and other vendors that help us operate; professional advisers; parties involved in a business transfer, merger, acquisition, or reorganization; and public authorities or other parties when required by law or necessary to protect rights and safety. We may also disclose information at your request or with your consent. Third-party advertising and analytics integrations may involve disclosures treated as a “sale,” “sharing,” or targeted advertising under certain privacy laws, depending on their configuration; applicable opt-outs must be implemented where required. We do not represent that no such disclosures occur without first auditing the Website’s technology stack.
We retain personal information only as reasonably necessary for the purposes outlined here, including managing inquiries and business relationships, meeting legal or contractual obligations, resolving disputes, and maintaining security. Retention periods vary based on the type of information, the reason for collection, and applicable requirements. We delete or de-identify information when it is no longer reasonably needed, subject to lawful exceptions.
You may unsubscribe from promotional emails using the unsubscribe instructions in those messages or by emailing us. Depending on where you reside and whether a particular privacy law applies to our business, you may have rights to access, correct, delete, obtain a copy of, or restrict certain uses of your personal information; opt out of certain sales, sharing, profiling, or targeted advertising; withdraw consent; or appeal a privacy decision. We will assess and respond to verified requests as required by applicable law. Submit a request to hello@adaptiadesign.com with the subject “Privacy Request.” We may need to verify your identity and may decline requests where an exception applies. If legally required, we will provide an additional opt-out mechanism on the Website and recognize applicable browser-based opt-out preference signals.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No website, internet transmission, or storage system is completely secure, and we cannot guarantee absolute security.
Our Website may link to outside websites, social media platforms, and third-party services. We do not control their privacy practices. Please review their policies before providing information.
The Website is intended for business audiences and not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has submitted information to us, contact us so we can review and take appropriate action.
We are based in the United States, and information may be processed in the United States or other countries where our vendors operate. If we intentionally target individuals in jurisdictions with additional privacy requirements, we will provide any required notices, legal bases, safeguards, and rights mechanisms.
We may update this Privacy Policy to reflect changes in our practices, technologies, or legal obligations. We will post the revised policy here with a new effective date and provide additional notice when required by law.